5 reasons to invest in an order management system

5 reasons to invest in an order management system

E-commerce platforms continue to grow, which makes it crucial for a business to meet customer demands. One may require a more sophisticated order management system (OMS) in such situations. The system functions immediately after a customer places an order, from locating and picking up the item in a warehouse to packing and shipping the product to its final destination. For businesses still unsure about venturing into this automated space, here are five reasons to get an order management system. Maintain low inventory costs A key benefit of using an order management system is that it can take control of inventory management by simplifying the process with automation. The system uses in-location stock movements by setting rules to automate what happens to orders during packing based on triggers such as the delivery option selected, weight, and value. This reduces time spent manually on such tasks, which will help keep expenses low. Centralized customer service An OMS helps centralize customer service requirements by keeping all customer and order information in one location. Therefore, users are better informed about their orders through a complete view across all sales channels and fulfillment centers to address inquiries about shipping, delivery, and cancellations. The system helps build transparency in this avenue, which customers expect and appreciate when shopping online. Automatic order processing Most orders are placed in the later hours of the evening, usually when teams are not present to process them. Here’s where an order management system could help. One could set specific orchestration rules for non-working hours. With this, one could automate various tasks, including automatically allocating an online order to the warehouse, printing labels, and processing payments. The order processing speed increases and the stock inventories are updated in real-time. Versatile system An OMS is a versatile tool that can assist a business of any size through its growth.
9 ways to avoid payment processing software scams

9 ways to avoid payment processing software scams

Any illegal or false transaction by a cybercriminal is termed payment fraud. In this type of fraud, the perpetrator deprives the victim of sensitive information, personal property, or funds via the Internet. E-commerce primarily depends on electronic transactions to charge customers for services rendered and products delivered. The increased volume of online transactions also causes a spike in fraudulent activities. However, one can avoid payment processing software scams with a few tips and tricks. 1. Closely monitor the transactions Keep a tab on all the transactions and verify all the crucial details during the transaction. These include: The transaction date Amount IP address Shipping address 2. Use strong passwords Encourage individuals to keep unique passwords for their accounts. Doing so is one of the best techniques for avoiding payment processing software scams, as it lowers the probability of any trespasser gaining access to payment details. 3. Use multi-factor authentication (MFA) Whenever feasible, switch to MFA to add an extra layer of security to devices and accounts and boost protection. When one uses MFA, users have to input verification like a code. It lowers the probability of theft as the code goes to the owner’s: Authenticator apps Email Mobile devices 4. Limit access to confidential data One can avoid payment processing software scams when there’s restricted access to private and confidential information, which lowers the probability of the information leaking. So the data is safe and won’t end up in the wrong hands. One must only share one’s confidential information with either trustworthy individuals or any employees whose role in one’s company requires them to have access. 5. Secure payment gateways Ensure the software or the platform has secure payment gateways. These encrypt the information and keep the funds safe. 6. Use fraud detection tools Such software can help monitor transactions for patterns or suspicious activities.
4 mistakes to avoid when choosing a payment processor software

4 mistakes to avoid when choosing a payment processor software

Every online business requires a reliable payment processing partner to ensure seamless financial transactions. The right payment processor software can help ensure a seamless business flow for years to come. On the other hand, if one makes mistakes in one’s selection, one will encounter headaches like confusing fees, scaling limitations, and clunky integrations. So, how can online businesses pick the correct solution? Knowing the common mistakes to avoid when choosing payment processor software can help. Mistake 1: Not making provisions for mobile payments Most customers prefer a responsive, mobile-friendly website over a non-responsive one. They may also feel more inclined to shop from a mobile-friendly website. Sometimes, customers decide against shopping from a business that is not mobile-friendly. Thus, you will miss out on a lot if your payment processor has no provision for mobile devices. Mistake 2: Opting for the cheapest available option Some businesses base their entire decision on the cost of the software. While preferring a cheaper option will initially save you money, it may result in several issues in the long run. For example, unreliable payment processor software may cause: System outages during sales spikes Account closures or freezes Convoluted reporting Poorly designed UIs Consequently, a business may face lost revenue and wasted time. This is another mistake to avoid when choosing payment processor software. Hence, factors like customer support, reliability, and stability must be prioritized over cost when picking the software. This will ensure substantial savings in the long run by avoiding errors and rollbacks and reducing the wastage of resources in manual work. So, business owners must compare options and shop around to find a good deal, but they should not base their decision entirely on cost. Mistake 3: Not including multiple payment options When choosing a payment processor, ensure the software can accept payments from all possible sources.